1-2 of about 2 matches for site:blog.jimnovo.com automated marketing
https://blog.jimnovo.com/2007/04/25/engagement-customers/
Recency Defines Engagement: Customers | Marketing Productivity Blog Marketing Productivity Blog Moving from a Low Accountability to a
https://blog.jimnovo.com/2015/03/04/do-nps-ces-feedback-metrics-predic...
Search for: Do NPS / CES Feedback Metrics Predict Retention? Depends… Analytics Education , Customer Experience , DataBase Marketing , Marketing Research , Marketing thru